Notification Rules

In CoreShop, Notification Rules are pivotal for managing various types of notifications triggered within the system. These rules cater to a range of scenarios, ensuring that the right notifications are dispatched under specific conditions.

Overview of Notification Types

CoreShop handles notifications for the following types:

• Order
• Quote
• Invoice
• Shipment
• User
• Payment

Let's explore each notification type and their respective conditions and actions:

Order Notifications

Allowed Conditions

Name	Description
Invoice State	Triggered if a specific Invoice State is active.
Invoice Transition	Triggered if a specific Invoice Transition has been applied.
Payment State	Triggered if a specific Payment State is active.
Payment Transition	Triggered if a specific Payment Transition has been applied.
Shipping State	Triggered if a specific Shipping State is active.
Shipping Transition	Triggered if a specific Shipping Transition has been applied.
Order State	Triggered if a specific Order State is active.
Order Transition	Triggered if a specific Order Transition has been applied.
Carriers	Triggered if a specific Carrier has been selected in the Order.
Comment	Triggered if a Comment Action has been applied. Available Types: create comment.

Allowed Actions

Name	Description
Order Email	Email notification with Order Object.
Email	General Email notification without Order Object.

Available Placeholder Keys for Email Templates

Key	Value
object	Object of type OrderInterface.
fromState	State identifier transitioning away from.
toState	State identifier transitioning to.
transition	Used transition.
_locale	Used locale.
recipient	Customer Email Address.
firstname	Customer Firstname.
lastname	Customer Lastname.
orderNumber	Order Number.

(And similar sections for Shipment, Invoice, Payment, User, and Quote)

Custom Implementation

For bespoke notification scenarios, custom implementation of notification rules is possible. Learn more about this in Custom Notification Types.

Extending CoreShop Notification Rules

CoreShop also allows for the extension and customization of notification rules:

• Custom Actions: Learn how to create custom actions for your notifications.
• Custom Conditions: Discover how to implement custom conditions for more tailored notifications.
• Custom Types: Explore how to set up custom notification types for specialized scenarios.
• Triggering Notifications: Understand the mechanisms behind triggering notifications in CoreShop.